Returns & Exchanges
At Hypershell Global, we want you to love your fashion choices; if you are not completely satisfied, we offer a 30-day window for easy returns and exchanges on all unworn items. Please ensure all original tags are attached and the garment is in its original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all hangtags and hygiene seals are intact to meet our quality standards.
- 3.Ship the Parcel
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.