Frequently Asked Questions
Everything you need to know about your Hypershell shopping experience.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may incur a small restocking fee.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
Hypershell Global accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress in real-time.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 80% of our current collection is made from organic cotton or recycled synthetic fibers, and we work exclusively with certified fair-labor factories.